GoDaddy. Experience fail.
People have been harping on about how good Go Daddy are for the longest time but I have steered clear for one simple reason; I go to a Domain Registrar to buy a domain, I don’t want to be cornered into buying hosting, additional email accounts, multiple variations of said domain, a certified domain seal or any of their other crap, I just want the domain. I loved this upon visiting their homepage for the first time:
“New to Go Daddy? Not sure where to begin?”
Understatement of the year! I was so confused and lost with information overload I figured I’d best just follow their Product Advisor / personal guide, only to get half way through the process and find out the country code extension I wanted wasn’t available through it! 30 solid minutes, multiple failed credit card attempts, emptying and re-adding the domain to my shopping cart and countless forms later I was able to get the domain I wanted. Domain purchasing shouldn’t be like this.
Granted I am sure a veteran GoDaddy registrant may be able to whiz through the process in no time at all, but for a new customer it’s ranked right up there as one of my worst expereinces I have ever had purchasing something online. My next personal project? Start a domain registrar and do it right!