We are a service industry
“Letâ€™s get one thing straight, we might be creative, artistic, any other word that fits your persona but we are in a service industry. However we dress it up, we are a service industry. … I have had two incidents crop up in the past month, both have been from clients who think they can just not pay their invoice. Can I have a refund on the time I spent on your project please, then you can have a refund.”
Sarah Parmenter wrote an interesting rant this weekend on the problems faced by web designers getting their clients to pay their bills. Don’t forget to take in the comments.